Future Shop closed a number of stores in Canada this week (including my favourite location which was only open for 17 months!). Their business reason – showrooming. What’s that? People come to their store, talk with a salesperson, figure out which product they want (especially big-ticket items), then leave the store and make the purchase online at a discount. Makes sense; doesn’t it? Business is changing in ways that we aren’t imagining. We must open our eyes or else.