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Many organizations confuse success indicators and health indicators; they’re not the same thing. Yes, the differences can be subtle, but a higher level of success comes to those who have figured it out. For example, in the non-profit world, financial measures are often an important indicator of the health of the organization but not usually an indicator of its impact.

QUESTION:

What are the critical success (impact) indicators for your organization; what are your strategies to make those things happen? What are your key health indicators; how do you monitor and ensure organizational health while achieving the results you have articulated?

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