“If only my people would just do what I ask!” I’ve heard too many leaders utter those words and then, in their frustration, implement solutions that don’t seem to make things better. Maybe leaders can sharpen their approach with a simple shift in the question they ask themselves.


Do you want employees to be compliant, to defer to you? Or, do you want your employees to be supportive of you and each other, to engage together in achieving a shared objective? Now, with that in mind, how will you work with them to assign tasks, monitor activities and measure outcomes?

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