Many leaders lament spending excessive time overseeing key employees…the ones that should be reducing their leadership workload not adding to it…lieutenants who should be thinking for themselves. Perhaps that stems from the way leaders frame expectations.


Ask yourself why? Why do your key employees do what they do; for each of them what constitutes doing a good job? Do they “do the task,” do they “finish the job,” or do they “complete the mission?”

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