We’ve been taught all our lives about the importance of first impressions. Today’s question gets right into the detail. Try this. After hours, in the evening or on the weekend, call the direct lines of your team members and listen to their voice messages. Be open. Just listen without seeing faces.


Do your organizaton’s values shine through on your team’s voice messages? How does this exercise impact the voice message you leave today? How can you communicate what you’ve learned here in a way that enhances your corporate culture?

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