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Originally appeared June 16, 2008

We all want to understand why things go sideways. Successful organizations are the ones that look the deepest. Huh? I believe that most of us stop looking for causes as soon as we find something that fits, often causes that are too near the effect.

Question:

What will you do to discipline yourself and your organization to look deeper than the surface level causes for problems you encounter? How will you ensure you look one level deeper? One more?

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