Originally appeared September 15, 2008

I remember my introduction to the fax machine – wide-eyed amazement watching the text appear on that neat curly, thermal paper. That was only 1985! Yet here we are, not much more than 20 years later and the fax machine is nearly obsolete; I haven’t received a fax for weeks, maybe months. Ideas, equipment, processes come and go so quickly; the best leaders keep up.


Name one “fax machine” in your operation – a program, a piece of equipment, a process, even a person, that has become obsolete. What now? How will you give it a decent burial and move forward?

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