Many leaders use the phrase: “My door is always open.” If that just refers to the door itself, maybe you’re right. But if you want it to mean that team members can talk to you, their leader, anytime about any thing, do your actions confirm it?
Do your employees feel they have permission to talk with you about anything? Or….do they hesitate, worrying about their job, about advancement, about retaliation, about your elephant memory if they open up? How will you show them you are with them, for them, behind them, supporting them? How will you demonstrate there is no risk to talking together transparently? What would be the number one benefit for both of you?